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T Cobe Posted 9 years 2 weeks ago
#11295
Wayne,

All I can say is WOW, that is some poor customer service! Did they not have a demo cable on hand that you could try with a credit card deposit? I can't believe they would not make any kind of concession. That speaks poorly of that retailer and their confidence in the product. Anti-Cables may not like that kind of representation. That's really too bad.

Cheers,

T Cobe
Speakers: Triton One L/R, SCXL, Aon 3 Surr/Back, HTR-7000 Height
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WayneWilmeth Posted 9 years 2 weeks ago
#11296
Thanks T. Cobe,
That is just S.O.P. over here.
The ONLY good dealer in this business over here that I have met is the GoldenEar Tech. guy.
And he is EXCEPTIONAL!!!!!!!!
God Bless,
Wayne
God bless the child that's got his own.
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anthem Posted 9 years 2 weeks ago
#11297
Hey Wayne:

Sorry to here about your Anti-Cable distributor experience. I have notified the Head company in Minnesota about your experience, and am waiting for their response. I'm not a lawyer, but I don't think you can copy something off a Web site and then not honor what was stated...we'll see what they have too say about this matter.

In regards to the sound of the Anti-Cable and how it transforms ones system, I still stand behind the Reference 3, it has given me more sonic pleasure than any other product, cable, wire, etc. that I have ever used. I wish you lived closer...I'd loan you one for a month.
D-Sonic m3a-600m Mono > McIntosh MC152 > Primaluna ProLogue Premium Preamp > Oppo UDP205 > Decware ZLC > Triton Reference > Isoacoustics Gaia 2 > Canare 4S11 Speaker Cables > Audience Forte 3, Anticable L3 & Shunyata Venom PC's

Every great performance deserves an Audience!
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WayneWilmeth Posted 9 years 2 weeks ago
#11299
Thanks Bro Anthem,
Yeah, it is not right to advertise something and then not come through. Happens all the time over here.
The wife and I were shopping at our equivalent of a Sam's Club, and they had a really good sale on chicken wings. I am partial to
some good homemade hot wings, so I loaded up. Bought a LOT. Then when they rang them up, they were a LOT more than advertised. I protested and they found that the sale price sign had not been changed since they were actually on sale. I said they have to sell em to me at that price and everybody looked at me like I am from Mars. My wife had to pull me off em, said, "Do you want that man to lose his job?" Or at least get in trouble if the Mgr. comes to see what you are mad about!
It was just a mistake.
ETC, I could give you many more examples, posted sale prices for things that the store runs out of. Do you think you can get a rain check????? Unheard of over here.
Don't take the civilization (and rule of law) that you enjoy over there for granted!!!!
God Bless,
Wayne
God bless the child that's got his own.
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anthem Posted 9 years 2 weeks ago
#11300
Wayne :

Here is Anti-Cable's response to my email.

Rowland,

I am glad you are enjoying your new Level 3 power cords enough to be recommending them to your friends.

Your friend is free to buy products directly from us. He can either place the order on-line at anticables.com/ or directly from me. If he emails me what he wants to buy, I will email him his total cost and give payment instructions.

International shipping is only $29, and we will be willing to mark a low value on the International Customs Form to help get it to him more easily.

After he receives it, he will have a full 30 day to decide if he wants to keep it


Thanks!

:)

Paul
D-Sonic m3a-600m Mono > McIntosh MC152 > Primaluna ProLogue Premium Preamp > Oppo UDP205 > Decware ZLC > Triton Reference > Isoacoustics Gaia 2 > Canare 4S11 Speaker Cables > Audience Forte 3, Anticable L3 & Shunyata Venom PC's

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WayneWilmeth Posted 9 years 2 weeks ago
#11301
Thanks Bro Anthem,
That is a great reply from them.
As long as they allow for the time it takes to ship things back and forth (if needed), then it should be pretty well risk free, except for shipping costs, and any customs duty I have to pay over here.
I guess my next step would be to check out their website and see what their payment options are.
And perhaps contact them for more details.
Appreciate your contacting them for me.
Happy Listening, God Bless, Wayne
God bless the child that's got his own.
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