My left speaker developed a rumble. It persists without input from receiver. The volume of the rumble is not driven volume dependent and the speaker sound normal to me. It persists for 5 seconds after being unplugged (capacitor drain?). It varies and pops with the volume control. Dealer said “they sound like this when the amps start failing, bring it in”. But elsewhere someone said they fixed theirs with parts sent from factory. Looking for guidance.

Hi srgabbard1, From your description, it sounds like we may be experiencing one of two problems.

1- First, if a Wi-Fi router is close to this tower, it could be causing some interference – which could account for the bad sounds being produced by this tower. As a troubleshooting measure, I would ask you to temporarily unplug the router (if it is close by) to see if the bad sounds from this tower stop or not.
2- If a nearby router is not the problem, it sounds like the amplifier in this tower is defective - and needs to be serviced or replaced. Please contact GoldenEar's customer service department - This email address is being protected from spambots. You need JavaScript enabled to view it. or 1-949-800-1805 (M-F 9-5:30 Eastern Time). I'm sure they can help.

No router near, and if there was one, wouldn’t both speakers be affected? Thank you for the contact info.

Hi srgabbard1, If the router were physically close to one of the towers, it would only interfere with one of your towers. In this case, it sounds like the amplifier in this tower is defective and needs to be serviced/replaced.

I have exactly the same rumble problem - and the closest router is 20 feet away (and I tried turning it off - no change)
How do I get this repaired?
I'm in St. Paul, Minnesota

Hi tomsherm, It sounds like the amplifier in this tower is defective and needs to be replaced. Please contact GoldenEar's customer service department. They can go over your service options. You can reach them at This email address is being protected from spambots. You need JavaScript enabled to view it. or 949-800-1805 (M-F 9-5:30 Eastern Time).