Hi,
I just received an update from the dealer this afternoon.
As suspected, both internal amplifiers are malfunction (at different components), you see how unlucky I am
They are kind enough to swap the entire electronics of both speakers with ones from their new (in-stock) speakers!
Great dealer, Great support indeed!

Yes, Khun Weerapat,
That is very bad luck, BUT really GOOD that you bought GoldenEar Tech speakers, because the service is the BEST!!!!
Good for you.
I hope you have them back singing soon!!!!
Chok dee na krap,
God Bless,
Wayne

@Weerapat

Thank you for the update. While I'm glad and not surprised to understand you're getting support from GET/your dealer, I still find it bizarre/unusual that you should encounter failure with two speakers at essentially the same time. Thanks so much for keeping everyone informed on the progress of your situation. All the best.

Yes, bizarre, but not unheard of in countries with "marginal" 220v service. I would be willing to lay some pretty high odds on an a/c line issue that cooked them both.

Haha, after 1 year and 4 months, these speakers (both sides) have subwoofer's amp problem again. One has hiss noise. Another one has pink noise. I use them less than 20 hours 'cause I went abroad to work for almost a year. I'm a bit unconfident with these speakers and the authorized distributor of GET in Thailand has changed. I called them and told them about the problem. But it seems that they don't want to service these speakers 'cause I bought them from previous distributor

@Moderator - I really need help, please kindly advise.

Weerapat wrote: Haha, after 1 year and 4 months, these speakers (both sides) have subwoofer's amp problem again. One has hiss noise. Another one has pink noise. I use them less than 20 hours 'cause I went abroad to work for almost a year. I'm a bit unconfident with these speakers and the authorized distributor of GET in Thailand has changed. I called them and told them about the problem. But it seems that they don't want to service these speakers 'cause I bought them from previous distributor

@Moderator - I really need help, please kindly advise.

I am sorry to hear that your speakers are acting up again. I sent you a PM private message so we can help get your speakers working properly.