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file Green light doesn't come on.

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WayneWilmeth Posted 7 years 11 months ago
Last edit: 7 years 11 months ago by WayneWilmeth. Reason: privacy info_outline
#16772
Thanks Moderator Dude, yes, please, if you would not mind.
I think I have it now, but would not refuse any help.
My Dist. gave me a rough idea what to do, and by hook and crook I got the old one disconnected and out.
Waiting on the replacement.
I am not worried, should be there soon I trust. (No way this is as hard as replacing a ribbon on my Apogee speaker back in the day!)
Thanks,
God Bless,
Wayne
God bless the child that's got his own.
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WayneWilmeth Posted 7 years 11 months ago
#16773
Thanks for the VERY fast response.
You guys are the BEST!!!!
God bless the child that's got his own.
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rjohn79395 Posted 7 years 11 months ago
#16777

WayneWilmeth wrote: Thanks for the VERY fast response.
You guys are the BEST!!!!


Not to mention other component manufacturer's names, but I've been waiting about 10 days for a response on an issue I have on a non-GEt component (2nd time after it was supposedly fixed), and still don't have an answer. I'll take GEt's reliability and responses when troubles arise any time!

Rick
5.4.4 HT speakers: T Ref fronts/LFE 1, SuperCenter Ref, T1 surrounds/LFE 2 + SuperSub XXL, HTR 7000 top fronts, HTR 8000 top rears
Zone 2 speakers; 2 Invisa 525's
AVR: Marantz SR 8015
Amp: AT525NC 5 channel
Cable/TiVo, OPPO BDP 105D, Bluesound Node 2i, Apple tv 4K streamer
48" SONY 4K OLED TV
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T Cobe Posted 7 years 11 months ago
#16798
Wayne,

You've had a run of issues with the home theater. I hope your parts arrive soon and your back to a climate controlled man cave with full surround sound. Don't drink too much coffee before the repair process, you may need a steady hand and calm nerves... :laugh:

It still astounds me how good GET customer service is. I'm really not aware of any company that repairs products outside of warranty like this and with minimal hoops to jump through. Kudos again to GET!

Cheers,

T Cobe
Speakers: Triton One L/R, SCXL, Aon 3 Surr/Back, HTR-7000 Height
Pre/Pro/AVR: Anthem AVM 60, Emotiva XSP-1
Amps: Emotiva XPA-5(2), Emotiva XPA-1L (2)
Sources: Oppo BDP-103D, Emotiva ERC-3, PS4, Pioneer PLX-1000 w/Ortofon 2M Bronze
Display: Epson 6030 UB, Elite Screens 110" Sable
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rjohn79395 Posted 7 years 11 months ago
#16826
Hey, Wayne

I know you will keep us posted. We're all "rooting for" a quick solution. Our Triton's are our babies. Can't wait to hear you've got it fixed.

I'm STILL waiting for a response on my non GEt component issue. :angry:

Rick
5.4.4 HT speakers: T Ref fronts/LFE 1, SuperCenter Ref, T1 surrounds/LFE 2 + SuperSub XXL, HTR 7000 top fronts, HTR 8000 top rears
Zone 2 speakers; 2 Invisa 525's
AVR: Marantz SR 8015
Amp: AT525NC 5 channel
Cable/TiVo, OPPO BDP 105D, Bluesound Node 2i, Apple tv 4K streamer
48" SONY 4K OLED TV
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WayneWilmeth Posted 7 years 11 months ago
#16830
Yipee Ki-yay!!!!!
Got it fixed!!!!!
The internet has been down for 4 days, the mail off for a long weekend holiday, but I finally got the parts and got it fixed today.
It was not hard, but a bit more than I expected, both the power supply and crossover modules had to be changed. And I even hot glue gunned the connections again where it was tacked before, or most places.
Works great now.
I am thrilled with my GEt distributor here and with GoldenEar's service and repair!!!!!
You guys stand behind your customers like no other company I have even seen!!!!
My distributor said he would send someone up to do the repair if I could not do it myself.
So we were both happy that I could. He said the GEt failure rate is next to zero, so he was happy to fix the odd thing that does go wrong.
Now I have to get back to some serious listening/watching and ENJOYING!!!!
Big Time Thanks!!!!
God Bless,
Wayne
God bless the child that's got his own.
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