That is VERY sad to hear!!!!!
Too bad!!!!!
I really hope you can get the problem taken care of,
God Bless,
Wayne

TanLeng wrote: I came across the same issue with the new dealer...sadly GE made a big mistake appointing them. Shouldn’t have given them exclusivity. I love GE products, but the new dealer has ensured I won’t give them a cent of my money.

Distributors are like a box of chocolates - you just don't know what you are going to get...

I know it is painful, have you been able to figure-out some solution or way forward?

Moderator wrote:

TanLeng wrote: I came across the same issue with the new dealer...sadly GE made a big mistake appointing them. Shouldn’t have given them exclusivity. I love GE products, but the new dealer has ensured I won’t give them a cent of my money.

Distributors are like a box of chocolates - you just don't know what you are going to get...

Aye, I've never been one for mouldy and bitter chocolate.

Shame really, I've always been impressed with GE's customer service , heck I posted on these forums last year about the state of our local dealers, and Sandy himself emailed me. So it's clear GE really cares about their customers from the bottom to the top. Sad that a third party is using a brown substitute to feed customers locally.