file My Triton Died!

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alparkranger Posted 9 years 1 month ago
#9486
My left speaker's powered sub is dead. I just get a green flashing light. The dealer charges $150 just to look at it. 4 months past warranty. I have a 12" Paradigm sub hooked up and the right speaker's sub works, is this good enough? Hate the idea of spending $150 so see how much I'll have to spend to get it fixed,
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Moderator Posted 9 years 1 month ago
#9490
Sorry to hear you have a problem with one of your Triton Twos. Are you the original purchaser, and was it purchased in the U.S. or Canada? If so, GoldenEar continues to honor the warranty regardless of age (for the time being anyway). It is always up to the dealer as to whether they want to provide warranty service, if not the speaker would need to come back to GoldenEar for warranty service. Please ask your selling dealer to contact us so they can confirm GoldenEar will cover the service under warranty, perhaps they will be willing to service the speaker under warranty for you, or for a minimum service fee (which will certainly be less than the cost of shipping the speaker back to us for repair). Feel free to email your full information, including purchase date and dealer name, to This email address is being protected from spambots. You need JavaScript enabled to view it., if you'd like us to work on your behalf.
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WayneWilmeth Posted 9 years 1 month ago
#9726
That was a great answer Moderator Dude!!!!
I hope you can help the brother get all fixed up with reasonable cost.
Alparkranger, we feel for you in this!!!!!
God Bless,
Wayne
God bless the child that's got his own.
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alparkranger Posted 9 years 1 month ago
#9727
Sorry for such a delay in my answer. Unfortunately, the business in Derry, NH is no more, or at least they are no longer listed as a dealer in GE and seemed to have moved. Fidelis was the name.
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